It's not often that I stumble upon a glorious BS but hate the restaurant or store it belongs to. It's usually the other way around, I'll love the establishment but despise the BS, which means I'll only order carry out or send in my husband to do my shopping.
But Italiano's is different.
A group of co-workers and myself made reservations to eat one Saturday night and they put us in the banquet hall. The only problem was that there was another L A R G E R group also using the space and the only thing that divided our two groups were a few room dividers. Now we were there to celebrate. And the other group was there to pray and to hear some speaker. UMMM, HELLO, SEE ANYTHING WRONG WITH THIS PICTURE ITALIANO'S??? Not only did our group have to quiet down when the other group did, BUT we ended up getting stuck with the SHITTIEST SERVICE OF ALL FUCKING TIME!
Now I usually go to bed around 9, but it was a special occasion, what the hell I could stay up a little later. Well we met for dinner at 7 and we didn't get our fucking food until after 9! It took almost an hour and a half and 5 people begging before they brought us the god damn bread. Water refills? Forget about it! Finally one of my co-workers discovered where the giant water pitcher was hiding and so we just helped ourselves. Another co-worker ordered a glass of wine and NEVER GOT IT. She even reminded the waiter a couple times. Another co-worker got a plate with a dried up tomato crusted on it! And he even had to bring it to the waiter's attention. How do you not notice a big fucking bright red dried up tomato on a small white plate??? HOW? Guuuuuuuurl!
I know waiting is not an easy job. I work retail and I deal with customers all the time so I know it's not easy. But our group, even though it was a large group and we were there to celebrate, we were not at all difficult. We all know how it is so we were as patient as we could be. It just got to the point where we felt like the other group was getting all the service and attention.
When the food came out it was the kind of italian food where it looks like they used ragu sauce! And this is gonna sound weird, but their spaghetti was FAT! I just don't like FAT spaghetti. I prefer angel hair, but if not that then at least serve me some normal sized spaghetti! This was by far the fattest spaghetti I have ever seen. It just looked cheap and my husband said it tasted cheap.
I did find 3 good things about Italiano's if you can believe that. One, the salad dressing. Two, their cheese pizza. And Three, their BS!
In the banquet hall the women's bathroom is located in the very back. It has two stalls, one big and one small. A nice granite counter top with two sinks separates the two bathroom stalls. I think that's genius! Two stalls on opposite sides of the restroom gives you much more privacy. On top of that the AC was on full blast to cover up any lady farts. The entire restroom was spotless and there were purse hooks on the stall doors. There wasn't any music playing and there was no changing table, but overall it was a good BS. I'd go there for the BS, and maybe pick up some salad dressing on the way out, but I'll never eat there again. How convenient that the tip was included when you gave the SHITTIEST SERVICE IN ALL OF NORTH AMERICA! How convenient. Bastards. I went there weeks ago and it still pisses me off! Yeah, forget about picking up salad dressing and giving them your business. I recommend you just go and take a huge SHIT in their nice toilets and give them your BUSINESS that way. : )
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